Contributor
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35 Messages
Unable to stream on Roku
I am no longer able to stream any channels on my Roku device - error 116. I’ve restarted my Roku a couple of times and have manually done a software update. I am able to stream through the app on my iPhone.
Can someone assist? TIA
XfinityKei
Official Employee
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1.2K Messages
3 months ago
@GalleryGirl I'm sorry to hear about the issues you're having with your Roku box. I would lie to troubleshoot with you to resolve your concerns.
Have you had the chance to restart your modem and any routers you have connected?
Can you check to ensure all the connection are finger tight and secure on your Roku and modem?
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