Unable to play recordings using Xfinity Stream Portal
I've had this problemj for as long as I can remember, but now it's reached a point where I need to do something about it. When I DVR any show using the Xfinity Stream Portal on my laptop, I'm able to record the show, I'm able to access it using the menu, but when I go to play it, I get the same message every time. It goes super slow, it looks like it's loading the show, but that's all it does. It permanently stays in that loading loop and never plays the show. If I leave it there for like a half an hour, it might eventually play some of the audio, but it skips, the visual playback never starts, and it is just a nightmare.
So far I have tried using different browsers, I have tried clearing the cache, but have had no luck whatsoever. I also see that this is an ongoing problem that many people have had, and it's frustrating that the bill is as high as it is, but still nothing gets done about this. Can someone help me?