Unable to Forward While Recording

I'm having the issue on my computer. It works fine on my LG TV.

Hello user_uhoksi! We appreciate you reaching out to our Xfinity Forum. My team is here to support you. I am sorry to hear you're also running into this issue on your end. For troubleshooting purposes, is this happening on all recordings or just particular ones? 

@XfinityGabriel​ 

My samsung tv is a newer model and everything is updated. Signing out did not work. 

XfinityAmira,  This issue has now been reported by many users and your engineering department has already acknowledged that this is a real issue with ALL recordings that you are attempting to watch in a bowser on a computer before the recording has completed.    How about telling us when we can expect this to be fixed?   DO NOT tell us that you have no updates at this time.  This is a high priority issue for the many people who are experiencing it, and I'm sure that your engineering department has got some sort of schedule on when they intend to fix it.  Please report back to us when we can expect it to be fixed.

I have been watching this forum since Oct. 8 and nobody using a browser on a PC has reported a fix. I now believe that the functionality will not return. What are our alternatives here, do the large streaming sports platforms let you record and fast forward when the event is live? I have been with Comcast for so long mostly for sports and the ability to skip commercials, don't really know what else is out there.

I believe xfinity knows exactly what they are doing by not responding to people who are frustrated with their broken streaming service, not owning up to the problem, and dragging their feet to fix the problem. They realized viewers fast forward through commercials, and their reluctance to repair the problem is tantamount to forcing us us to watch commercials and any content we wish to skip. I still resort to using a smaller screen IOS to watch recorded shows I wish to advance through quickly, but I hate that I've been forced to do so. Xfinity will go the way of the dinosaur if they perpetuate their offensive practice of force feeding their customers.

I agree, they should have fixed it by now.  You tube TV works. You can watch while the game is being recorded. I think Hulu live works too. 

@user_jrw86​ I emailed their executive team, was told to supply my info and that I'd be contacted within a few hours or at the latest the next day, and that was...about 4.5 days ago with no phone call or email contact returned. Once I'm running errands near an Xfinity store in the future, I plan to move to the option you mentioned.

Like online dating, promises broken. I guess our engagement is over, Xfinity. I thought you loved me, with all of your promises for our future together. But you stabbed me in the back and cheated on me with your ex. And when I called you out on it you told me it wasn't you, it was me. And that I needed to refresh myself. And that maybe my HDMI wasn't transmitting correctly. And that if I cleaned my cache once in a while you might still be in love with me. Well, I did those things and you still cheated on me with your ex. Is it my coax? Or is it my Cat5 and you want Cat6? What is it? Well, I guess we're over then, Xfinity. But if I'm being honest, looking back on it now, it's weird I fell in love with a cable company anyway. I guess corporations are people too, according to the Supreme Court, so I thought I was being edgy and progressive by dating a corporation. I thought we might make the news together. The first human and corporation marriage. I bought you a ring and everything. And you took it and then dumped me. I'm hurt. But I'll never forget our moments together. Our arguments when you threw APPS and RDK errors at me and I cussed you out. Those moments where we let the technicians join us in therapy to sort things out between us. They almost always sided with me, and you'd work for a bit after those sessions, but then you'd start acting all weird again. I'll be OK, Xfinity, and I hope you have a great future, too.

@jdawg90​  funny, but so sadly a very true analogy.  complete betrayal for "new and exciting" third party revenue over loyal paying users.  quite short sighted and pathetic to watch.  this comedic toned post will go viral eventually and will be highlighted at comcast's funeral (or bankruptcy sale or takeover by skydance/etc) IMO.  too bad they just don't care about us actual paying users anymore.  C-Suite elite doesn't care about me, a lowly original company-building customer, anymore.  30+ years, not valued at all anymore.  feeling used and hearbroken.....

(and... on a very good and important point you brought up... a corporation is NOT "a person" and should not have ANY voting/political/donation rights, especially not the ability to spend endless amounts of money to buy politicians.  that single decision was the beginning of the end of America, a unique country that was created by geniuses in 1776 to put the rights of every little individual ahead of the rich and powerful elite authoritarians.  a government to serve the people, not rule the people.  to protect the weak from the bullying of the stronger and luckier in life.)

Don’t be sorry. We are all frustrated. Some of us, like myself, have stopped ranting because it does no good, but I feel like ranting one more time - not that it will do any good.
For a month or so, I’ve been unable to watch 2 shows on CNBC that I’ve recorded for years with Xfinity Stream. I now have to watch them on my little 9 inch IPad because I haven’t been able to jump in late and fast forward through commercials and content that doesn’t interest me on my HP laptop anymore. I used to be able to view these shows, and some sports recordings, on a 27” monitor via an HDMI cord connected to my HP laptop at my desk. Can’t anymore. Thank god for IOS devices! I shouldn’t have to be forced to do this though . I pay $348/mth to comcast for their triple bundle of TV, Internet and Home phone. The TV and home Phone work great. The internet works well, with the exception of the Streaming feature and the seemingly permanent fast forward SNAFU. I feel sorry for NFL and NBA fans who record games and can’t hop past the endless commercials.