Unable to Forward While Recording

I am unable to fast forward when watching a program that is currently recording. This feature was working prior to the update. I have a Samsung TV. The model # is QN65S9ODDFXA.

I have tried deleting and reinstalling the app, as well as, hard restarting the TV.

I see that others with different TV brands/models are having this issue as well.

Responses

Oldest First

Selected Oldest First

U

user_1zjqqt

Visitor

•

4 Messages

5 days ago

I tried this yesterday. It is still not working on Samsung TVs. What is the status?

5

0

U

Regarding the loss of our DVR control when watching in progress recordings, Has anyone received an actual update? Has anyone had it fixed or found a better workaround than the delete, Restart recording, recover process? I think Xfinity is not being open and honest with us. I can't help thinking Xfinity knows exactly what they have done and they are simply stonewalling the users. I noticed when the issue first cropped up that at least one of my browsers (Firefox) asked/forced me to accept a download of Google Windvine software which appears to be related to copyright issues. I would suspect that content providers have an interest in whether viewers are watching their programing and skipping commercials or watching only portions. Did Xfinity drop the ball here and is now hanging us out to dry.

3

user_27so8d

Visitor

•

2 Messages

I have been watching this forum since Oct. 8 and nobody using a browser on a PC has reported a fix. I now believe that the functionality will not return. What are our alternatives here, do the large streaming sports platforms let you record and fast forward when the event is live? I have been with Comcast for so long mostly for sports and the ability to skip commercials, don't really know what else is out there.

Like

Reply

21 hours ago

0

U

user_vyzgae

Visitor

•

5 Messages

I believe xfinity knows exactly what they are doing by not responding to people who are frustrated with their broken streaming service, not owning up to the problem, and dragging their feet to fix the problem. They realized viewers fast forward through commercials, and their reluctance to repair the problem is tantamount to forcing us us to watch commercials and any content we wish to skip. I still resort to using a smaller screen IOS to watch recorded shows I wish to advance through quickly, but I hate that I've been forced to do so. Xfinity will go the way of the dinosaur if they perpetuate their offensive practice of force feeding their customers.

Like

Reply

20 hours ago

0

U

user_jrw86

Visitor

•

6 Messages

I agree, they should have fixed it by now. You tube TV works. You can watch while the game is being recorded. I think Hulu live works too.

Like

Reply

18 hours ago

0

Xfinity Stream Website

user_8e6mgy

Unable to Forward While Recording

user_1zjqqt

user_cfe3ae

user_27so8d

user_vyzgae

user_jrw86

New to the Community?