Visitor
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4 Messages
Unable to Forward While Recording
I am unable to fast forward when watching a program that is currently recording. This feature was working prior to the update. I have a Samsung TV. The model # is QN65S9ODDFXA.
I have tried deleting and reinstalling the app, as well as, hard restarting the TV.
I see that others with different TV brands/models are having this issue as well.
XfinitySeth
Official Employee
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1.5K Messages
8 hours ago
Hey there user_8e6mgy 👋 I'm glad you're taking advantage of the Xfinity Stream app on your TV, so I definitely want to help resolve any issues you're facing with it! When you're recording a live program, you won't be able to fast-forward beyond what is currently being aired, but are you saying that when you rewind the program you're not able to fast-forward back to the point in which is live?
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