Tek's profile

Problem Solver

 • 

631 Messages

Fri, Mar 6, 2020 6:00 PM

Unable to delete recording

I have an old recording stuck in my stream app. When I attempt to delete it I get an error stating that it cannot.

 

Any suggestions  to clear it? 

Responses

Accepted Solution

Tek

Problem Solver

 • 

631 Messages

1 y ago

I maxed out the Cloud DVR and it forced the deletion of the phantom recording.
Tek

Problem Solver

 • 

631 Messages

1 y ago

This site gives me a different error, but still won't delete:

 

This recording is currently in use on another device and cannot be deleted at this time.
(Error TVAPP-00100)
Tek

Problem Solver

 • 

631 Messages

1 y ago

Anyway to escalate to support from here? Phone support had me swap box. Did nothing. The recording is stuck in cloud not on the box.

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