Unable to Cancel Peacock Premium Subscription Billed Through Xfinity

Hello, Xfinity Support Team,

I need help canceling my Peacock Premium subscription, which is billed through Xfinity StreamStore at $10.99 per month.

I have tried canceling through both Peacock and Xfinity, but I cannot find the subscription in my Xfinity account or app. Peacock's official Help Center confirms that subscriptions billed through Xfinity must be canceled by Xfinity.

I also tried contacting Xfinity through online chat, but I waited for several hours without receiving assistance.

I have been trying to resolve this since October 29, and I am still being charged for a service I no longer want.

Could an Xfinity representative please help me cancel this subscription and confirm that there will be no future Peacock charges?

I only want to cancel Peacock Premium. Please do not make any changes to my Xfinity internet service.

Thank you for your assistance.