Unable to activate/authorize Stream App on Roku devices

I'm tyring to activate /authorize the stream app on my roku devices and i keep getting an error.

I am able to install the app in the Roku devices. When i try to log-in in tells me to go to xfinity.com/authorize and enter the code showing in the stream app. The web page shows successful activation but in the Roku Stream app it gives me the error "Thank you for being an Xfinity Customer. Unfortunately, we cannot support high speed data customers sithout a video subscription. Check out xfin.tv/shop to subscribe today!"

I am able to access it on Fire TV, Samsung Tablet, and Online. All my Roku devices are listed as supported on the website. I've uninstalled/re-installed the app multiple times but still can't authorize the Roku devices. I've searched the community forum and I found this same issue on several posts with no resolution.