Visitor
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1 Message
Unable to activate Peacock
I’ve tried numerous times to activate my Peacock premium through Xfinity but it keeps telling me that my Xfinity account is already linked to another Peacock account! But I’m using the same log in information. This started when I moved to my new place.


XfinityOrlandoM
Official Employee
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3.4K Messages
3 hours ago
@user_7sesud
Thanks for reaching out to us, sounds like you just need to unlink your login information from your prior address. This link has great information on how to unlink your account ID. https://www.xfinity.com/support/articles/switching-between-multiple-accounts
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