Visitor

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1 Message

Wednesday, June 10th, 2026 12:59 PM

Unable to activate Peacock

I’ve tried numerous times to activate my Peacock premium through Xfinity but it keeps telling me that my Xfinity account is already linked to another Peacock account! But I’m using the same log in information. This started when I moved to my new place. 

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Official Employee

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3.4K Messages

3 hours ago

@user_7sesud

Thanks for reaching out to us, sounds like you just need to unlink your login information from your prior address. This link has great information on how to unlink your account ID. https://www.xfinity.com/support/articles/switching-between-multiple-accounts

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