Visitor

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2 Messages

08/07/2026 12:51 PM

Unable to Activate Peacock Subscription Included in Xfinity

Every time I go to activate my “free” peacock subscription it says “

Your Xfinity account is already linked to another

Peacock account.” I have exhausted every avenue trying to resolve this with NO progress. I have chatted with agents on both xfinity and peacock online. I have called agents on the phone. I have done my own research and tried to resolve it on my own. Nothing works. I have spent hours. This free peacock is a scam because I won’t even be able to get it activated within 90 days.

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Visitor

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2 Messages

1 month ago

I have tried deleting any associated email address I could think of. Still no luck. I don’t have the “help & more info” button to unlink my accounts. I tried the app on my phone as well. One big scam this is.

Official Employee

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496 Messages

Hi there @user_787cq0 Thank you so much for reaching out on our Xfinity Community Forum.  I'll be happy to assist.  To get started, please follow the steps below to send a direct message. 

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