Visitor
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10 Messages
Ugh- New XFinity Stream App - iOS and AppleTV
Wow. That update was a BIG step back.
iOS: no more scheduled, can't find college football games any more from search. Search is awful. Much more difficult to navigate through the "TV Guide". I thought the last one is bad, but this is much worse. Some sort of weird window shifting/layering.
AppleTV- unlike the iOS app, I can still search on college football, but when I try to select record, nothing happens. It's like you cannot get to the record button.
I hope these things are fixed because this is unbelievable this would be released and makes the app almost unusable, or requires quite a bit more work to do the same thing. I would love to go back to the old version.
very frustrating
user_8e92c5
12 Messages
2 days ago
Seriously so much for thinking of your users. Horrible update not user friendly at all
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XfinityBillie
Official Employee
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4.6K Messages
55 minutes ago
@user_w076a9 Thanks for calling this out. You’re right: with the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience.
We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution. We’ll share more as soon as we have an update.
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