Visitor
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4 Messages
ubject: Xfinity Stream App No Longer Casting to My Second-Home TV
I have been successfully casting programs to the TV at my second home using the Xfinity Stream app for several months. Today, although I can still view channels on all these devices, both my Android tablet and phone have stopped casting shows from the Xfinity Stream app to the TV.
To clarify, this is not a Comcast home. My Windows PC can still access the Xfinity Stream website and cast to the TV without any problems. YouTube also recognizes the TV on all my devices, and Google TV streams successfully to the same TV using either my tablet or phone.
After spending a full hour troubleshooting with Xfinity technical support, it appears the problem may be specific to the Xfinity Stream app on my Android devices.
Since other apps and devices can still cast to the TV successfully, can Comcast identify what may have changed or provide a fix for the Xfinity Stream app? I would appreciate any guidance on resolving this issue.
user_vf6za3
Visitor
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4 Messages
3 days ago
I am having a similar issue. Two days ago casting stopped working from my Samsung phone to my Vizio TV using Xfinity Stream. I can csst from other apps to my TV however not from the Xfinity Stream app. Prior to two days ago, everything was fine.
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user_y0i5oc
Visitor
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1 Message
2 days ago
I'm having the same issue casting from my Samsung phone. Both the tv and phone are on the same network and the network is functioning correctly. I can cast from YouTube and othe apps, just not the one I pay a ton of $$$ for. It was working fine a few days ago. Seems every time Comcast updates something goes wrong.
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XfinityKei
Official Employee
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2.9K Messages
1 day ago
Hi @user_e594b7 I'm sorry for the issues you're having with your Android devices. I would like troubleshooting, so we can find a resolution for you.
Because some devices are working I would like to have you check the system requirements for those devices. I have a link with the Xfinity Stream app minimum system requirements
https://www.xfinity.com/support/articles/xfinity-tv-app-requirements
Can you also check to see if your devices' requirement any updates?
Can you also check and confirm you're using the latest version of the Xfinity Stream app for those devices?
(edited)
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user_vf6za3
Visitor
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4 Messages
14 hours ago
I will double check mines tomorrow. Thanks for the update!
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user_vf6za3
Visitor
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4 Messages
7 hours ago
Will do. I'll try later this evening after work.
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