Visitor
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1 Message
TVAPP-00352
I am having a terrible time playing back any show I have recorded - the problem is happening when I am watching 'tv' on my ipad. It has gotten worse and now it is not working at all
Visitor
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1 Message
I am having a terrible time playing back any show I have recorded - the problem is happening when I am watching 'tv' on my ipad. It has gotten worse and now it is not working at all
XfinityBradM
Official Employee
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1.2K Messages
20 hours ago
@nrkl It appears that is a general error code for playback issues. Do you see that error immediately after attempting to view the recording on the iPad? Are other devices receiving that error? Are you connected to the in-home network or using another one?
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user_3lzk2z
Visitor
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1 Message
2 hours ago
I'm having the same problem, everything works at home but when I use a computer outside the home I get this TVAPP-00377. Everything worked last week, now nothing is working outside the home when I try to watch my recordings or live tv on TV GO.
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