Visitor
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3 Messages
Tvapp-00100 Error on Roku Express
I'm getting Tvapp-00100 Error on Roku Express. I'm able to use the streaming app on my other TV with Roku Streaming stick. Please advise.
Visitor
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3 Messages
I'm getting Tvapp-00100 Error on Roku Express. I'm able to use the streaming app on my other TV with Roku Streaming stick. Please advise.
user_bcf7e0
Visitor
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1 Message
4 years ago
Have roku on 3 tvs, still having same issue on all even after deleting app restarting rokus and reinstalling app, phone calls says they are aware and working on it will call back in an hour. After reading these posts I'm not holding my breathe and wondering if they plan to credit accounts for all these days as I know they will charge me to cancel contract because I still have time left on said contract
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sdrazga
Visitor
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5 Messages
4 years ago
+1 on this issue on Roku Premier+
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user_a2fd72
Visitor
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14 Messages
4 years ago
Having same issue with all my ROKU Ultras. Chatted with a Apoorv [Edited: "Personal Information"] who was useless - asked to be connect to advanced tech support and was told after 1/2 hour they were "closed" but I would get some response in 4 hours. Not holding my breath - complaint filed with FCC as this is [Edited: "Language"] given how much I'm paying for this service.
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JodysCars
Visitor
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1 Message
4 years ago
I have been dealing with this since I got back in town Sept 3. No tv. I’ve done a chat and she couldn’t tell me anything so she escalated it and I was supposed to get a call. The only call I received was from a rep wanting to know why I rated my chat as unsatisfactory. I told them my situation and he has promised a call within 24 hours. I’ve done the same un install app, factory reset ROKU but still same error. I’ve tried multiple times a day since last Friday. This app is a joke and the value I receive for $150 is not worth it. My internet drops at least weekly. AT&T is running fiber to the neighborhood next to ours. I’m trying to make this last until it’s available.
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user_0fd619
Visitor
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1 Message
4 years ago
9/8/21
I am having the same issue as well. Rebooted my roku, uninstalled and reinstalled app. i get the error TVAPP 00100. No cable still. :(
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Besoup
Visitor
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2 Messages
4 years ago
Same on my Roku TVs...
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user_d7f812
Visitor
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1 Message
4 years ago
Experiencing same error (tvapp-00100) with the xfinity app. Have tried removing app; unplugging power sources for modem, tv, and Roku; removed and redos loaded app. Any luck with any solutions?
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gvbjr
Visitor
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2 Messages
4 years ago
My wife was just on the phone with them and some rep there denied there was a problem and said my roku wasn't working properly. It was just a coincidence that both of them broke at the same time? Yet the other services on the roku work perfectly. This company is not run properly. To release thoroughly untested software is unconcionable.
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user_00abc2
Visitor
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1 Message
4 years ago
Same issues as above on a Roku Premier+. Started September 5th and haven't been able to use the app since (now September 8th). I've reset the router, un-installed and reinstalled the app cleared my cache and nothing has worked. Keeps asking me to enter the code at xfinity.com/authorize and when I do, I get the same error message (Error: TVAPP-00100) everytime.
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user_5ebab6
Visitor
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1 Message
4 years ago
Same problem here as well on Roku.. Stopped working 5 days ago.
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user_c00574
Visitor
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1 Message
4 years ago
I am getting this same error now too. Until a few days ago xfirinty stream was workingo n four roku sticks in my home. Our plan has unlimited devices. Now two of our Rokus repeatedly give me this error code. The other two teams go through the entire log in/authentication process every time we open the app on the other two televisions.
Something changed in the last week wtih Xfinity streaming app. All other apps are working fully on all Rokus.
I have removed, rebooted, reset, reloaded endless times. Nothing works.
How do I get Comcast to respond to me on this? When I called I was told it is an outage being repaired. Now I received a text saying service is restored, but xfinity app still doesn't work correctly on our roku televisions.
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user_004411
Visitor
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1 Message
4 years ago
I'm having the same issue. Wife is glaring at me because she can't watch her precious houswives. What is Xfinity's plan to fix this?
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user_e72afc
Visitor
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1 Message
4 years ago
Almost midnight on 9/8 EST and the problem is still not resolved. Unfortunately I spent an hour with Comcast troubleshooting before stumbling onto this forum.
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user_37d3c5
Visitor
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1 Message
4 years ago
I have the same issue on my roku in Denver. The app works on my fire stick but not on my roku. Hopefully this is fixed soon!
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lkoumis1
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3 Messages
4 years ago
Just saw this response from a Comcast staff on another forum:
Thank you so much for your post on our Community Subreddit for help with your issues using the Xfinity Stream app on your Roku! Our customers using the Xfinity Stream app and Xfinity Stream app Beta using the Roku device to stream have been reporting a few issues using the app. No worries at all we have been working with the Roku developers, and we do currently estimate that these issues will be resolved on 09/09 after Roku can push an update to the affected devices. Once that update from Roku is completed we expect all the errors with playback and accessing content to be resolved. We do appreciate your patience while our engineers work with the Roku app developers to get this resolved!"
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