user_5m4wvd, Understood, thank you or clarifying and for trying on multiple devices. To confirm, are you connected to your home network when you see this error? Have you tried any other troubleshooting steps on your end? A good one to start off with is deleting and then reinstalling the app.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@user_5m4wvd, Are you having the same problems when connected to Wi-Fi?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAldrik
Official Employee
•
2.2K Messages
23 days ago
Thank you for reaching out to us @user_5m4wvd! Are you seeing this issue on both the Xfinity Stream app and the Xfinity Stream website?
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