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4 Messages

Sunday, May 4th, 2025 4:20 PM

TVAPP 00195 Error on Samsung TV

I'm a new customer and I haven't been able enjoy the service because I have to use the Xfinity app on my Samsung TV. I keep getting the error code on the subject line. 

I have completed the troubleshooting steps with no positive results. Can I please receive assistance? I'm already getting billed for a service I haven't used. 

Official Employee

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2K Messages

3 days ago

@user_308la1 Welcome to our community forum! You've reached the perfect place to get help with the Xfinity Stream app on your Samsung TV. I know your time is valuable so I don't want to repeat any steps you've already taken. What troubleshooting have you tried so far?

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