Visitor
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15 Messages
TV to go channels
I signed into the streaming app today to find that the channels that were once available to watch live on TV to GO, such as Discovery and History are no longer available. The music channels have changed too, what's up?
kmonroe21
Visitor
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2 Messages
3 years ago
I am on the phone with support now. The same thing happened to me.
4
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ThiNgo75
Visitor
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6 Messages
3 years ago
Having same issues. Most of the channels that are supposed to be available through “TV Go/Out of Home” are no longer available. Please fix.
1
customer_xyz
Visitor
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15 Messages
3 years ago
Woke up to the same issue. I actually called and spoke with customer service (support) about this early this morning. Passed on all of the reset steps as they weren't going to work. Customer Service had no idea this had occurred, no surprise. Nice that the channels were removed with no notice given. The available channels are horrible. They are supposed to call me back at some point today. Will follow up here.
(edited)
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user_0306c6
Visitor
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6 Messages
3 years ago
Same here. Happened yesterday and was hoping would be fixed when I tried today. Unfortunately, my box is powered down to save energy while I’m away, so I don’t think I can remotely troubleshoot. I think this is a central problem, though. There is a very long list of TV Go shows on the Xfinity website that should be available, but aren’t.
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GA_Frustrated
Visitor
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6 Messages
3 years ago
Same issue on my iPhone and my fire stick.
1
customer_xyz
Visitor
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15 Messages
3 years ago
Ok folks, I spoke with a person in the tech department who advised that there is a problem with the app, and they that are very aware of it. This rep couldn’t tell me when the issue will be corrected, but “it will be corrected”, and the app will return to the way it was.
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user_0306c6
Visitor
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6 Messages
3 years ago
I have the same situation when I log on to the website and choose Xfinity Stream...
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tapmee
Visitor
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4 Messages
3 years ago
Same situation…fix the app….iso iPad
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user_e95cf7
Visitor
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6 Messages
3 years ago
I have the same problem. Almost none of my old channels work on my app thru Amazon fire anymore. Last week they worked fine. Something got messed up.
1
user_e95cf7
Visitor
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6 Messages
3 years ago
I'd like to know when they plan to fix it. Last week it worked fine. This week almost no To Go channels.
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user_aaad19
Visitor
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2 Messages
3 years ago
Same problem! Very limited stations available out of home. Am trying on App on both iPhone and IPad.
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