Visitor
•
1 Message
trouble with Streaming app
I have the app on my ipad. It has been fine all along until last week. I cant watch what is recorded on the DVR, I cant watch live TV, I cant watch the movies I have previously purchased.
The issue is only occurring using the xfinity stream the app on multiple devices under same account (different users under the account were tried and same results)
Does not appear to be tied to a specific device just account.
The errors include TVAPP-00209 and TVAPP-00900, both indicating a failure communicating with the content access management system.
We have already uninstalled and reinstalled the applications without success.
Please investigate the backend account entitlements, streaming authorization, account-to-service association, and provisioning status.
sobo827
Visitor
•
1 Message
2 hours ago
I have the same issue. For years I’ve been able to access all my Xfinity channels on my IPad via the Stream App/ Around noon today, many channels would not open - just the spinning dots, while other local channels did come up. That then changed and now I can only get the “To Go” channels. Like others, I have removed the App and reinstalled it and the issue remains. Assume it is not anything fixable on my end?
0
0