Visitor
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2 Messages
Trouble Streaming
I cannot stream any device while on my xfinity WiFi. Only time I can stream is while I’m on my phone using cell signal. I’m a new customer and I cannot watch any tv. YouTube TV is looking better and better and I have been waiting for someone to call me from Tech support but doesn’t seem like anyone is gonna call. This is not impressive.
user_RobertB
Contributor
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350 Messages
4 years ago
@SCDawg01
Hi there! I'd be glad to ensure that this gets looked into further, and figure out why you're having issues with connecting to Xfinity Stream while on your WIFI. Please send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. You can do this by clicking on the icon in the upper right corner of your screen and send a message to the shared handle "Xfinity Support"
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