ericblueberries's profile

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Sun, Sep 29, 2019 11:00 AM

Trouble Streaming TV Online after moving

Since I've moved from a new address, every time I log in online to try to watch my TV package I only have access to the SkyNews and Cheddar Network channels. I have the Digital Starter package so I should have a lot more.

 

It appears that my old account at my old address still comes up when I go to my profile, but even when I switch to my new account and press watch tv online, I still have the same problems. Can anyone help??

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Rustyben

Expert

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24K Messages

2 y ago


@ericblueberries wrote:

Since I've moved from a new address, every time I log in online to try to watch my TV package I only have access to the SkyNews and Cheddar Network channels. I have the Digital Starter package so I should have a lot more.

 

It appears that my old account at my old address still comes up when I go to my profile, but even when I switch to my new account and press watch tv online, I still have the same problems. Can anyone help??


call 800-comcast and select billing for immediate assistance. ask that your username is changed to point only to your new address and account number.

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