andyross's profile
andyross
Adroit Commenter
Inquisitive Mind
Crowd Pleaser

Silver Problem Solver

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6.9K Messages

Wed, May 15, 2019 9:00 AM

"Tonight" filter does not take timezone into account

On the channel listing for the Xfinity Stream site, you can jump to a 'Tonight' pre-set time. The problem is, it is hard-coded to 8:00pm. That may be fine for the Eastern and Western time zones, but for Central, Primetime starts at 7:00pm.

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Responses

ComcastAmira

Official Employee

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2.3K Messages

2 y ago

Hello @andyross, we appreciate you bringing this concern to our Forums! A few other agents and myself, attempted to duplicate this on our end in the Stream app, but we are not seeing this 'Tonight' filter in question. I do see the dropdown where you can view the schedule for different times and days, is this what you are speaking in reference to? I'm hoping you can please provide me with a little more clarification on where this 'Tonight' filter is exactly located. Thanks! 

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andyross

Silver Problem Solver

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6.9K Messages

2 y ago

Tonight1.jpgTonight2.jpg

Official Employee

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6.7K Messages

2 y ago

Thanks for providing the screenshot examples, andyross. I see that my colleague may not have been able to see that filter setting due to the timezone difference. I checked, and I do not see we have a way to manipulate the filter timezone settings. I will pass along this feedback request to our Video Product team to take into consideration and option to adjust the filter timezone, so you at 7:00 PM can be included in the Tonight filter for primetime. 

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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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