april1011's profile

Regular Visitor

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4 Messages

Wed, Mar 6, 2019 6:00 AM

Todays DVR recordings are not showing up on stream saved programs on our computers

Todays DVR recordings are not showing up on stream saved programs on our computers

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Accepted Solution

Regular Visitor

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4 Messages

2 y ago

This morning they are there suddenly.  However I did not use Edge.  I will not use Edge.  They try to shove that down our throat at every turn with Windows 10.  I use Google Chrome and love it and will not be bullied into Edge no matter how much they interuppt me with pushing it.  I triled rebooting everything yesterday, our modem, all cable, everything from scratch, that usually works for most problems. So, anyone checking out this answer, I got it back, suddenly this morning, but did not have to use Edge.  Must have been a problem on Xfinity's end.  If Xfinity ever demands Edge be used instead of Google,  Xfinity is gone.  Thanks to all who took the time and energy to read and respond to my issue, I am grateful.

Peace

Bette

Frequent Visitor

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5 Messages

2 y ago

I am also having the same problem.  Did a reset plus unplugged the power cord and in coming cable.  After a minute hooked all back up and still the program is not on streaming but is on the DVR.

Rustyben

Expert

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24K Messages

2 y ago


@BruceBA wrote:

I am also having the same problem.  Did a reset plus unplugged the power cord and in coming cable.  After a minute hooked all back up and still the program is not on streaming but is on the DVR.


other than setting recordings the home equipment has nothing to do with streaming of completed recordings, that is all from the Cloud DVR. are the programs on your home DVR in this case but not on the cloud DVR?

Regular Visitor

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4 Messages

2 y ago

I don't know.  For quite some time I have been watching our dvr recordings on xfinity stream, all of a sudden the recordings are not showing up on my computer under saved recordings. I will have to call tomorrow, but we know I will end up on the phone for a long time, first to out of the country until it can't be figured out and I will get transferred, to a techinician here.  So, time consuming and I work out of my home, hate to take the time away from work.  Thank you for your time and attention.

Peace

Bette

Regular Visitor

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4 Messages

2 y ago

I am doing fine on Chrome, I am listening to  a recording as I typel  All is fine and back to normal, fingers crossed.

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