Visitor
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1 Message
The Xfinity streaming APP is horrible.
The Xfinity streaming APP is horrible. The APP freezes several times a day and we have to go back to the main manu and reselect the channel we were watching to continue viewing. I am running through a Firestick. I changed Firesticks, called support and reloaded the app- nothing has helped. I use Xfinity internet also and according to Xfinity suport we are at the highest possible speed. Every other app we have downloaed ( Netflix, Prime, Apple TV etc) runs fine. I will be canceling Xfinity stream and going to YouTube TV. They are literally the same price and nothing could be worse than the Xfinity Stream App. What a waste of money
XfinityOrlandoM
Official Employee
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2K Messages
4 months ago
@thomaskelley
Thanks for reaching out to us I do apologize for any inconvenience you're having with the Xfinity streaming app. I use the Xfinity streaming app as well on my TLC Roku TV that I have on my back porch as I get a strong Wi-Fi signal on my back porch. Have you done any troubleshooting steps with your Internet https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting connection to make sure it's not related to your Internet services
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