Good morning, @user_6q77kn , and I'm sorry to hear you're no longer receiving TCM. I'd be happy to look into this with you. Were you previously on a promotional package, by chance? Also, when you tune to TCM, do you receive any error message or notification on the screen? Any details you can provide will help me investigate further.
I am not able to get in to TCM either. I have made no changes to my package in over 30 years and I have the sports and entertaiment package. I tuned in this morning and got the message -This requires a subscription. Ummmmmmmm NO!!! I am already paying for it! Give it back!
XfinityRichard
Official Employee
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3.7K Messages
18 days ago
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