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Visitor

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3 Messages

Wednesday, August 21st, 2024 9:44 PM

Streamsaver activation

I've registered for Streamsaver and activated the 3 streamers.  I would like my family members to have access to the streamers as well on their devices.  Is there a way to do this?  When they try to do so, they see a msg saying the streamers are already activated. When they go to the Netflix app it asks them to create a new account.

Accepted Solution

Official Employee

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1.1K Messages

2 months ago

So, for Netflix, no, becuase they have their own access policies. For Apple TV+ and Peacock, you can use the same login on multiple devices. 

Visitor

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3 Messages

I cannot access Netflix. When I click on "activate Netflix" it tells me I've Already activated it. When I clicked on "take me to Netflix" the Netflix page tells me I must pay to renew my old Netflix account.

I need this fixed

(edited)

Official Employee

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1.4K Messages

How are you trying to access Netflix? Does it give you the option to enter the user ID you used to create the StreamSaver? 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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