Visitor
•
1 Message
streamning xfinity with firefox
what the [Edited: "Inappropriate Language"] happened who decided to break the desktop streaming with firefox? before anyone says a [Edited: "Inappropriate Language"] word I have done ALL the trouble shooting steps
I have cleared the cache/cookies/history/etc I have done various other things even reset firefox to stock settings
the issue I can have 1 firefox browser with 1 tab open for the most part it runs ok
now if I have 1 browser open with 2 or more tabs the xfinity page was going from streaming to signed out if you switched between the 2 I used to be able to have many tabs and NEVER had an issue
the started about a week ago NOTHING on my pc has changed I was able to turn on a channel leave it on for days while using multiple browsers open various amounts of tabs open then this suddenly starts happening...
right now it stops streaming and goes to the watch now page of the show I was watching 30 seconds ago... WHAT DID YOU DO???
1 is this a known issue?
2 what is being down to fix it
3 will we get compensated for not being able to use something that we/I use in my office EXCLUSIVELY this has nothing to do with my PC or any other equipment...
4 is there a time frame for the fix and compensation Xfinit breaking a serious than many people use?
XfinityThomasA
Official Employee
•
4K Messages
12 hours ago
Thank you for reporting this issue, Larry_S97233. Let's take a closer look and troubleshoot together. Please send us a Direct Message.
On a Desktop:
Make sure you’re logged into the forums.
Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.
Note: If the New Conversation icon is disabled, go to Profile Settings, uncheck “Opt Out from Direct Messaging,” and click Save.
In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.
On a Mobile Device:
Make sure you’re logged into the forums.
Tap the New Conversation icon.
In the “To:” field, type “Xfinity Support” and tap the Xfinity Support handle with the blue checkmark to send your message.
How to: Direct messaging within the forum
0
0
user_zwe4nj
Contributor
•
37 Messages
11 hours ago
Another thread was started on the same issue.
Firefox breaks with Xfinity Stream URL
0
0