Streaming

Tried to find how to cancel 2 streaming services.  All you get is the dumb bot and no access to assistance.  Supposedly I can access Xfinity settings to unsubscribe - nothing is listed.  How cute is that.  So I go online to "manage" my services - trouble is the only process available is ADD  - how clever ! I am going to get out of this money sucking, low quality pretense of service.