Hi, @user_b9w5ba. Thank you for reaching out and providing your feedback. I, like many, truly enjoy the Xfinity App. I love the flexibility it provides while I run down the kiddos all day inside and outside the home. With that said, I see you've had some trouble on your end. Can I get more details about your situation, so I can do my best to help? Are you having quality issues with watching Live TV, On-Demand, and cloud recordings? Lastly, can I get more information regarding the troubleshooting steps you've taken so far?
XfinityVianney
Official Employee
•
1.7K Messages
11 months ago
Hi, @user_b9w5ba. Thank you for reaching out and providing your feedback. I, like many, truly enjoy the Xfinity App. I love the flexibility it provides while I run down the kiddos all day inside and outside the home. With that said, I see you've had some trouble on your end. Can I get more details about your situation, so I can do my best to help? Are you having quality issues with watching Live TV, On-Demand, and cloud recordings? Lastly, can I get more information regarding the troubleshooting steps you've taken so far?
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