fishingmama1's profile

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Friday, October 9th, 2020 8:00 AM

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streaming

When I am streaming  goes on and off  and lose connection.  

 

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Expert

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24.6K Messages

5 years ago


@fishingmama1 wrote:

When I am streaming  goes on and off  and lose connection.  


did you try updating your computer's operating system and updating the browser? what error message do you see on your computer screen? error numbers? do smart phones/tablets have the same problem?

Contributor

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350 Messages

4 years ago

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

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