When I am streaming goes on and off and lose connection.
did you try updating your computer's operating system and updating the browser? what error message do you see on your computer screen? error numbers? do smart phones/tablets have the same problem?
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
Rustyben
Expert
•
24.6K Messages
5 years ago
did you try updating your computer's operating system and updating the browser? what error message do you see on your computer screen? error numbers? do smart phones/tablets have the same problem?
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user_RobertB
Contributor
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350 Messages
4 years ago
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
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