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3 Messages
Streaming xFinity on SmartTV - Not on XFinity Network
I purchased a smart TV for a cabin that is on a non-xfinity network (Spectrum Charter).
I tried to get the xfinity streaming app to work. I would use the /authorize portal and connect the two successfully, but then would get a message saying that I could only access xfinity streaming on a mobile or laptop device and to exit the onscreen app on my smart TV.
Tried to ttroubleshoot with tech support and no can do. I ended up returning the TV.
Has anyone had success wit streaming xfinity to a Smart TV that is NOT on an xfinity network? If so, would love to learn more and if there are models/brands that this actually work with. It works just fine on my iPhone and Laptop. Dont see why a TV would be any different.
Thanks!
CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
https://www.xfinity.com/support/articles/xfinity-stream-beta-app-faqs
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chantelegram
New Poster
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3 Messages
4 years ago
Thank you very much! I really appreciate the response.
I have heard that you can use Roku to stream to a smart TV over another ISP. True? Not True?
Best!
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Rustyben
Expert
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24.6K Messages
4 years ago
adding.... if you have a local wifi router that your smart phone/tablet is connected as well as the TV, you can use a chromecast dongle to stream TVgo, much of the on-demand library, and completed recordings as well as any downloaded videos.
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CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
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chantelegram
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3 Messages
4 years ago
Hi there,
Thank you so much.
So I have a non-Xfinity wifi router (it's charter spectrum) at a second property that I connect my TV, Cell, and Laptop to. If I get the Chromecast Dongle, do I pug it into one of the HDMI ports on my TV and then connect it through an app? Or does it get plugged into the router?
Sorry I am not that great with this stuff and appreciate the coaching!
Best!
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Rustyben
Expert
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24.6K Messages
4 years ago
follow the chromecast directons to connect to your local router. once your phone/tablet is on the same wireless network the chromecast icon will 'light up' on the stream app.
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