Good morning, @user_0ce356! Thank you for reaching out to our Community Forums Team regarding your Xfinity streaming services. Having your services run slow, can be quite frustrating. I'm happy to assist you in getting this squared away today. Before we get started, are there any troubleshooting steps you have already tried? I would hate to repeat any steps you may have already attempted on your end.
I can put up with the slow loading channel line-up. My big issue now is that default channel selection went from the 800 series HD channels to the 1000 series. Why??
XfinityKassie
Official Employee
•
1.3K Messages
1 year ago
Good morning, @user_0ce356! Thank you for reaching out to our Community Forums Team regarding your Xfinity streaming services. Having your services run slow, can be quite frustrating. I'm happy to assist you in getting this squared away today. Before we get started, are there any troubleshooting steps you have already tried? I would hate to repeat any steps you may have already attempted on your end.
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