@user_qw0ifk Thanks for making us aware that you're having trouble connecting to the Xfinity Stream app while away from home. Have you tried updating the location on the app to appear as away? This will help provide the channels available while not connected to your in-home WiFi.
Hey there user_kp7bge. Are you able to access any channels when you are out of the home? Or are you just not able to use the app at all, when off of your home wifi network?
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XfinityRaul
Official Employee
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3.2K Messages
2 months ago
@user_qw0ifk Thanks for making us aware that you're having trouble connecting to the Xfinity Stream app while away from home. Have you tried updating the location on the app to appear as away? This will help provide the channels available while not connected to your in-home WiFi.
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sayheykid
Contributor
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26 Messages
20 days ago
Comcast simply chooses to ignore us. SHAME. This issue has been posted by myself and others for months.
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