Visitor
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3 Messages
Streaming trouble
I can watch TV on mobile devices, but not my Mac. I get signed in, can see the channel page (updated to current time, correctly) but when I select a channel it just waits and waits and waits.
Visitor
•
3 Messages
I can watch TV on mobile devices, but not my Mac. I get signed in, can see the channel page (updated to current time, correctly) but when I select a channel it just waits and waits and waits.
XfinitySean
Official Employee
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586 Messages
19 days ago
Hey there, user_27ff9a, thanks for taking the time to post on our community forums! Sorry to hear you're having issues streaming through your Mac. The most common fix for this kind of issue is clearing the cache and cookies for in your browser.
To clear cache and cookies on a Mac in Safari, open Safari, select Settings (or Preferences) > Privacy > Manage Website Data, then click Remove All.
Please let us know if that helps!
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