Visitor
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1 Message
Streaming to my Computer
I have not been able to stream TV shows to my computer for weeks. I have called at least a dozen times to complain and NOTHING is getting fixed! Horrible customer service.
Visitor
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1 Message
I have not been able to stream TV shows to my computer for weeks. I have called at least a dozen times to complain and NOTHING is getting fixed! Horrible customer service.
user_g59m73
Visitor
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2 Messages
2 days ago
Same here as well. Each time I try to connect to a support agent for this issue, I get the "sorry something went wrong...". Trying to call is even worse, half the time you wait for over an hour, you get connected and before you can say anything, your disconnect.
I think Xfinity is doing this on purpose, they want you pay for their box, so they can charge other content providers money to have their streaming services. But on a computer through the web browser, there is only Xfinity, but then again isn't that what we are paying for?
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XfinityRay
Official Employee
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3K Messages
11 hours ago
Hello, user_c9v0hb and thread. I apologize that you have not been able to stream using the Xfinity Stream website. We want that working for you and understand that can be frustrating to go through. Our engineers are working on this issue. We do not have an estimated date of when it will be fixed but will keep an eye on this and update the thread. In the meantime, the Xfinity Stream app is working so you can still enjoy the content that way.
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