Great question @user_ihzb34! You will want to select "Change email" if you are entering a new email address or select "Make this preferred" to set the current email as preferred.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityThomasD
Official Employee
•
1.9K Messages
2 years ago
0
0
user_ihzb34
3 Messages
2 years ago
Cannot get code sent to same email address. Only have one email address
1
0
user_ihzb34
3 Messages
2 years ago
So do I fill out the preferred email section only and not the change email?
1
0