Visitor
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1 Message
Streaming service
I just subscribed to your streaming service. However, you have two major playback deficiencies after recording:
1. The fast forward is incredibly SLOW!!! Even the fastest speed is turtle-like.
2. I cannot see the playback as I am fast forwarding. Therefore, it's always a guesstimate of when to go back to play.
Look at YouTube TV for how they do it. It's better!
James [Edited: "Personal Information"]
XfinityMarcus
Official Employee
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2.2K Messages
3 hours ago
user_6323cy thank you for using the Xfinity Community Forums page to reach out regarding your experience streaming. Let's see what we can do to get this resolved for you. Firstly, are you using the Xfinity stream app or streaming through an X1 video/flex box?
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