Visitor
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1 Message
Streaming problems
Why do certain channels buffer or freeze during viewing. I’ve done everything suggested. The xfinity app is flawed in many ways.
Visitor
•
1 Message
Why do certain channels buffer or freeze during viewing. I’ve done everything suggested. The xfinity app is flawed in many ways.
XfinityBenjaminM
Official Employee
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1.8K Messages
4 months ago
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tborow90
6 Messages
3 months ago
It’s definitely an issue with the Xfinity app, this not only happens on Roku devices, but the Amazon FireStick as well. They have the audacity to say they have no reported widespread issues about this problem but I see forums all over the place complaining about their streams freezing during ads.
Xfinity, stop gaslighting us and making it seem like the issue is on the consumers end, or the stream box suppliers. Take accountability and fix this issue.
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user_nwybry
1 Message
5 days ago
Agreed. So frustrating. We pay so much for Xfinity and this is the one feature we want to work.
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