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Streaming problem with Xfinity App on smart TV
I'm experiencing issues with streaming from the Xfinity Stream app on my smart TV. The app works great EXCEPT when transitioning back to programming from only certain commercials, but not all. Specifically, there are a few commercials; if shown just prior to when regular programming is to begin again, the app will not make the streaming transition without attempting it at least three or four times before it works. This means I miss at least a minute or two of programming content while waiting for the app to successfully return to the program. Are any other users having a similar problem? If so, have you been able to solve it?
Steve Zornetzer
Viper122
Contributor
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215 Messages
4 hours ago
There seems to be a transition/handshake issue going on with audio and video. I am missing the last and first 5 seconds of the last few commercials before programming begins, and again when the show starts. It is getting worse. Now I get a lot of black screens with audio after some commercials and have to quit the app and go back in to view it. Never an issue with any other app.
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