Hwoodard4's profile

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1 Message

Mon, Sep 30, 2019 4:00 PM

Streaming pass word recovery

How do you get your password for the streaming service? Daughters in college and forgot the pass word, thanks.

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Rustyben

Expert

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24K Messages

2 y ago


@Hwoodard4 wrote:
How do you get your password for the streaming service? Daughters in college and forgot the pass word, thanks.

try calling 800-comcast and select billing.

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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BruceW

Gold Problem Solver

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22.4K Messages

2 y ago


@Hwoodard4 wrote: How do you get your password for the streaming service? ...

It isn't clear which password you are asking about. The Wifi password (or "network key") can be recovered (see https://www.xfinity.com/support/articles/view-change-wifi-password), but lost user login passwords cannot be recovered, only reset (see https://www.xfinity.com/support/articles/changing-or-resetting-your-password).

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