Streaming or watching live TV on iPad or iPhone the sound randomly goes off.
Streaming Xfinity or watching live on iPad and iPhone sound randomly goes off for a few seconds. This has been happening for 6 months or more.
This does not happen on the DVR or watching live on the TV.
Uninstalling and reinstalling the app does not work. Upgrading to new OS does not work. WIFi signal is strong. Xfinity tech suggests asking Apple for a solution.
But this problem does not happen with: NETFLIX, AMAZON PRIME, PBS, HULU, or UTUBE.
No other streaming apps have this problem. ONLY XFINITY.
That suggest that Xfinity needs to upgrade the Xfinity streaming app.