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user_f1aa4f
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Fri, Aug 5, 2022 1:05 PM

Streaming on mobile devices

wwhat has happened to Xfinity Streaming in mobile devices when not on home network?  No longer allowing access to live. Requiring cnx to home network 😡 Ridiculous.

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1 m ago

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user_140648

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5 Messages

2 m ago

I also started having the same  problem today. None of my channels will stream; even the tv to go apps.

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Rustyben

Expert

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24.4K Messages

2 m ago

on your stream app >> live TV tab >> select 'filter' >> available out of home. you can stream any live channels from there (inside usa). you can stream completed recordings inside usa, too.

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user_57165e

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5 Messages

@Rustyben​ 

The filter does allow a few shows to be watched live, but not CNN or any of the other major news networks. I’ve been watching CNN for years on this app with no issues. They need to fix this mess ASAP! 

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2 m ago

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user_d6c7eb

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4 Messages

@Rustyben​ Stop customer blaming and pay attention. There is a problem. Just because you can't recreate it doesn't mean it's not real. You can test yourself with an updated apple device side by side with an android device. Use the same account. Come back and report your findings.

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2 m ago

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tapmee

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4 Messages

2 m ago

Under filter no item to watch away from home

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Rustyben

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24.4K Messages

@tapmee​ are you inside usa (not vpn, physically inside)?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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2 m ago

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tapmee

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4 Messages

Yes…stopped working 3 days ago..deleted app..reinstalled..

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2 m ago

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