New Poster
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2 Messages
Streaming on laptop
I can no longer stream xfinity on my laptop. I get an error stating Adobe Flash discontinued for xfinity streaming as of Dec 2020 although it's October. It tells u to log out and the issue will be fixed but all you get is the following error code → Error ftde.cima-pil.activation-code-timeout
I have no other streaming issues.
Responses
Rustyben
Expert
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24K Messages
7 m ago
we can't see the image yet (until a comcast employee approves it). what browsers have you tried to use? what is the operating system?
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ComcastStream
Official Employee
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196 Messages
7 m ago
@nicjones2273 hello, we're sorry for the issue you are experiencing. I submitted a ticket to look into it. It looks like that your account is not configured correctly. We will follow up with you when this is resolved.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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ComcastStream
Official Employee
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196 Messages
7 m ago
Hi @nicjones2273 are you now able to watch videos on Stream? please let us know if the issue persists, thank you.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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GEWALKER826
New Poster
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1 Message
3 m ago
I changed my username and password and the problem is resolved.
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