Streaming on laptop

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@nicjones2273 wrote:

I can no longer stream xfinity on my laptop.  I get an error stating Adobe Flash discontinued for xfinity streaming as of Dec 2020 although it's October.  It tells u to log out and the issue will be fixed but all you get is the following error code → Error ftde.cima-pil.activation-code-timeout

 

 

I have no other streaming issues.

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we can't see the image yet (until a comcast employee approves it). what browsers have you tried to use? what is the operating system?

@nicjones2273 hello, we're sorry for the issue you are experiencing. I submitted a ticket to look into it. It looks like that your account is not configured correctly. We will follow up with you when this is resolved.

Hi @nicjones2273 are you now able to watch videos on Stream? please let us know if the issue persists, thank you.

I changed my username and password and the problem is resolved.