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user_738df6
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3 Messages

Thursday, October 30th, 2025 7:10 PM

Streaming live TV on Android tablet

I am unable to watch some channels on my Android tablet. I get a message that indicates I need to log into my home WiFi. My tablet does not have cellular and is always connected to my home WiFi when I'm in the house. I can watch most channels but not some local ones.  Why does it indicate I need to log into my home wifi when I clearly already am? Please note, I have verified that I'm logged into my WiFi and not some other network.

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25 days ago

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XfinityJon

Official Employee

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804 Messages

25 days ago

Good afternoon user_738df6. I can certainly understand the frustration there. Have you already disconnected from the WiFi, forgot the network, and tried to connect again to see if the issue resolves?

 

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user_738df6

3 Messages

I actually solved this issue myself. I discovered that this problem exists when using a VPN. When I turn the VPN off I am able to watch all channels through Xfinity streaming.

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25 days ago

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XfinityMarcus

Official Employee

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1.9K Messages

user_738df6 that is awesome to hear that you were able to get your services working again after removing that VPN. Thank you for sharing the solution you found publicly for others to see as well. 

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25 days ago

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