Visitor
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1 Message
Streaming from Roku app when not on my home network
I have an RV and would like to stream from my roku app using my phone's hot spot when I am away from my home. Is it true that this is not possible? I can stream on my PC, IPhone or IPad, but not a Roku?
Where is the logic in this?
Very frustrating for this long time customer paying comcast over $300/mon.
CCErika
Problem Solver
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339 Messages
2 years ago
Hey there, user_6ec87a. Thank you for taking the time to post.
I found some great information from one of our experts that better explains why you are unable to stream on your Roku device when away from home. This is not a feature that is yet available, hopefully this can change in the future!
More information here---https://forums.xfinity.com/conversations/xfinity-stream-website/stream-on-roku-tv-while-away-from-home/629cbd636176867c2ed3c327
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Gerioneil
Visitor
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2 Messages
2 years ago
Xfinity, I realize this is an old post, but I've run into this problem (And I do consider it a problem as the Xfinity Streaming app the only streaming app I use that won't let me use it away from my home email) (And I'm fully aware of Xfinity Stream TV Go).
There could be a "second email address" choice where users could pay (a little) extra for the option to use the app at a second email address. More revenue. That should ring a bell with someone in upper corporate, I would think....:o))
(edited)
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