Tue, Mar 31, 2020 8:00 AM
1 y ago
I'm having the same issue
Call came in 9 hours later. I restarted the modem and that solved the issue. Tech said that once a month, we would be required to relog in to verify credentials.
Relogging in doesn't solve the issue. Rebooting my modem once a month is a ridiculous solution as that effects so many other devices and can often cause other issues. Xfinity needs to fix it, not require more from their customers.