pharisha's profile

New Poster

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2 Messages

Tue, Mar 31, 2020 8:00 AM

Streaming Error on Roku Tv

When trying to stream live tv through the xfinity app I get the error.. createDrmSession-tvApp-00101, please help

Responses

New Poster

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1 Message

1 y ago

I'm having the same issue

New Poster

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1 Message

1 y ago

I'm having the exact same issue on a Roku Streaming Stick+. I have gone and authorized it about 15 times to no avail. Getting the same error you are. I even factory reset my Roku and started from scratch and same issue

New Poster

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2 Messages

1 y ago

Same here. I am expecting a call back in 3 hours.

New Poster

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2 Messages

1 y ago

Call came in 9 hours later.  I restarted the modem and that solved the issue.  Tech said that once a month, we would be required to relog in to verify credentials.  

New Poster

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1 Message

1 y ago

Relogging in doesn't solve the issue.  Rebooting my modem once a month is a ridiculous solution as that effects so many other devices and can often cause other issues.  Xfinity needs to fix it, not require more from their customers. 

pharisha

New Poster

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2 Messages

1 y ago

still receiving this error and we are unable to enjoy our cable 😡

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