Hi @user_as3q4x, and thank you for posting on our Xfinity Forum! Thanks for using our Xfinity Stream app, as it’s a great way to watch your favorite shows on the go😀! Our app is designed to use WiFi whenever it’s available. If the WiFi signal isn’t strong enough for what you’re watching, it may switch to cellular data to keep your program playing smoothly.
To avoid using mobile data while away from home, we recommend connecting to one of our millions of Xfinity WiFi hotspots nationwide. They’re fast, reliable, and help you stay connected without tapping into your cellular plan. You can find nearby hotspots here: https://www.xfinity.com/support/articles/find-nearby-wifi-hotspots
XfinityMelinda
Official Employee
•
98 Messages
8 hours ago
Hi @user_as3q4x, and thank you for posting on our Xfinity Forum! Thanks for using our Xfinity Stream app, as it’s a great way to watch your favorite shows on the go😀! Our app is designed to use WiFi whenever it’s available. If the WiFi signal isn’t strong enough for what you’re watching, it may switch to cellular data to keep your program playing smoothly.
To avoid using mobile data while away from home, we recommend connecting to one of our millions of Xfinity WiFi hotspots nationwide. They’re fast, reliable, and help you stay connected without tapping into your cellular plan. You can find nearby hotspots here: https://www.xfinity.com/support/articles/find-nearby-wifi-hotspots
Let us know if this helps, we’re happy to assist!
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