Streaming app Roku

I’ve been watching via the Roku device for 3 years - today I get a message that I need to subscribe to most of the premium stations - I see all those stations on the X1 box and iPhone app.

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MJSpartyof5

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2 Messages

3 years ago

this is the message I get when trying to watch GC

(edited)

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Hello @MJSpartyof5 and thank you again for reaching out with your concern regarding viewing channels on the Roku Xfinity Stream app here at the Xfinity Community Forums. I see some great advice has been provided already in the thread including uninstalling and reinstall the Stream app, as well as performing a System Refresh via the X1 box under settings. Were you successful with these suggestions?

I no longer work for Comcast.

3 years ago

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U

user_6a0acf

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4 Messages

3 years ago

Ah yes I had the same issue. I was able to resolve mine. First thing uninstall the app from your Roku. Then go to your cable box, go to help under the Settings and do a system refresh. Once complete reinstall your app on your roku that should work.

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Xfinity Stream Website

MJSpartyof5

Streaming app Roku

MJSpartyof5

CCShaina

user_6a0acf

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