msuty1's profile

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Thu, Oct 10, 2019 2:00 PM

Streaming App on Roku

Streaming app was working on Roku device. Now I get error message 'Unfortunately, we cannot support high speed data customers without a video subscription.'

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Rustyben

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24K Messages

2 y ago


@msuty1 wrote:

Streaming app was working on Roku device. Now I get error message 'Unfortunately, we cannot support high speed data customers without a video subscription.'


are you a non-business (tv and internet) X1 customer? did you change out your modem/gateway? do you still have a working installed X1 set top box in your home? is your roku connected to your X1 internet?

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