alee0205's profile
alee0205
1st Topic

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2 Messages

Tue, Dec 10, 2019 1:00 PM

Streaming App for Smart Tvs...NOT GOOD

Anyone else having issues with the streaming the BETA app on your smart tv?  It is super clunky, you have to click through a million different links to play live tv.  Anyone else annoyed we are on a BETA version of the app.  I feel like a guinea pig.  Also, I'm no longer able to get ESPN on any of my smart tvs through the streaming app.  It shouldn't be this hard.  I was on an hour call last week trying to get the issue resolved.  I was told I would be contacted in the next 24-48 hours with news on the issue.  It's been over a week and I've heard nothing.  I'm about ready to dump xfinity.

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1 y ago

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Rustyben

Expert

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24K Messages

2 y ago

@alee0205 wrote:

Anyone else having issues with the streaming the BETA app on your smart tv?  It is super clunky, you have to click through a million different links to play live tv.  Anyone else annoyed we are on a BETA version of the app.  I feel like a guinea pig.  Also, I'm no longer able to get ESPN on any of my smart tvs through the streaming app.  It shouldn't be this hard.  I was on an hour call last week trying to get the issue resolved.  I was told I would be contacted in the next 24-48 hours with news on the issue.  It's been over a week and I've heard nothing.  I'm about ready to dump xfinity.

welcome to the forum. does a smart phone/tablet and the x1 set top box both show the ESPN channel you mentioned?

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ComcastTambrey

Official Employee

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2.7K Messages

1 y ago

Hello, alee0205. Welcome to the Xfinity Forums! 

I'm glad you reached out to us here with your feedback about the Stream Beta app. I know it has been some time since you made this post and I wanted to check in to see if you were able to get the help you needed to have a better experience with the app? 

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