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Tuesday, August 8th, 2023 12:18 AM

Closed

Stream portal doesn't load

After signing in to Xfinity, when I go to https://www.xfinity.com/stream/ on my laptop the Stream Portal doesn't load. The 3 dots flash but nothing else happens.

Official Employee

 • 

1.9K Messages

1 year ago

Hello @user_291d67, I love the Stream app and being able to enjoy my lineup away from home, so I can appreciate why you're reaching out. Plus, that app is a game changer with saving money when you have compatible TVs. Are you able to confirm if you're having the same issue on multiple devices or just your laptop? If it's just your laptop, can you try clearing your cache/cookies and let me know if that changed anything? 

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